Returns & Exchanges

At Master MoltyFoam, we are committed to your sleep quality and offer a 7-day return policy on standard mattress sizes if you are not completely satisfied with your purchase. Items must be in original condition and packaging to qualify for a full refund or exchange.

Return Process

• 1.
  Initiate Request

  Contact our customer service team via email or phone within 7 days of delivery to request a Return Merchandise Authorization (RMA) number.

• 2.
  Inspection & Approval

  Our quality assurance team will schedule a brief home visit or request photos to verify that the foam and fabric remain in pristine, hygienic condition.

• 3.
  Scheduled Pickup

  Once approved, we will arrange for our logistics team to collect the product from your doorstep at a time that fits your schedule.

• 4.
  Refund Processing

  After the item reaches our warehouse and passes final inspection, your refund will be processed to your original payment method within 10-14 business days.